The mission of Data Broker Services is to provide a centralized, standardized review of all requests for clinical data at the University and its health system. Data is increasingly the lifeblood of the organization and must flow to meet its needs. In an increasingly complex regulatory environment with concerns over information privacy and security, the flows of data, particularly identifiable and other sensitive data, must be balanced against compliance, security and regulatory risk. Data Broker Services act as an essential component of our overall data protection strategy, while facilitating the institution’s overall goals for delivering innovative education, high quality healthcare, transforming patient care through research and educating the next generation of leaders. The data broker program serves as an independent intermediary between the clinical enterprise and requesters of clinical data, primarily the Research Community, but also increasingly facilitates Business/Finance decision-making, Healthcare Operations, Quality Improvement and other business needs for the University/UHealth/Miller School of Medicine. Data flows and analytics are essential for strategic planning at the University, UHealth and major facility levels, as well as tactically for clinical departments and related business units. We seek to enhance our overall competitive position as a leading research university, academic medical center and as the leading provider of healthcare services in South Florida, regionally and hemispherically.
The principal way to submit a Clinical Data request to the Data Broker group is via the UHealth IT ServiceNow Portal. The only exception is for Research-related Consent to Contact lists via REDCap application. Please see Consent to Contact in the left navigation pane, for more information on that option.Requesting Clinical Data
Use the Data Broker Services (Clinical) Request form under “Employee Center” – “Data Extract or Reports” available on the UHealth IT Service Now Portal Catalog Filters. You will be prompted to log in through Single Sign-On page (DUO dual-factor authentication) before being presented with the Service Now screen.