Help/Check Incident Status

Follow these steps to request help with Research Application Systems (i.e. IBISResearch, Velos, eProst (IRB system), UDisclose):

  1. E-mail your request to Research Intelligence & Data Infrastructure at resinfo@med.miami.edu.
  2. Be specific about what you need. Include the Research Application System name followed by a brief explanation about your request in the email Subject line. If and when applicable, please include screenshots.
  3. Do not include passwords or other sensitive information.
When your e-mail is received, a Service now incident is created to track and manage your request. An email wll be sent to you with the incident number.